State of Texas: Department of Information Resources
DBITS: Deliverables Based IT Services Contract
Contract Number: DIR-SDD-1999

The following are the categories Idea was awarded for the DBITS contract:

Application Maintenance and Support: Let us 'keep the lights on' with respect to your business applications.  Make patches, monitoring, enhancements, edits, and additions our problem, not yours.
  • Definition: Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.
  • Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an on-call basis.
Project Management: Astadia's Project Management team understands that public sector information technology projects are different from projects in Fortune 500 companies.  We have the years of experience working at Texas cities, counties, and state agencies to give you the leadership you need.
  • Definition: Project Management service providers may perform any or all of the project management processes identified by the Project Management Institute as published in Table 3-45 of the PMBOK® Guide, Third Edition or most recent.
  • Examples of included services: utilizing the Customer’s tools and processes, using off-the-shelf tools or using Vendor’s own proprietary tools and processes to manage a project.
Technology Upgrade/Migration and Transformation: Not only is Astadia recognized by Gartner as a leader in this space, but with a focus on public sector business, Idea is the modernization leader in the state of Texas.
  • Definition: Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.
  • Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.
Application Development: Astadia offers full scale application development.  We specialize in mobile, GIS, and cloud-based solutions.
  • Definition: Application Development means the development of new applications which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.
  • Examples of included services: researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.

Contact Information
For Quotes, Purchase Orders, Warranty and to discuss contracting opportunities contact:

Natalie Cutsforth
Sales Director at Astadia

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